Quick answers to the things people ask most.
How do I reset my password?
Click Forgot Password on the login page, enter your email address and we'll send you a reset link.
How does student account activation work?
A student account is activated for a month at KSh 100 and can be renewed. While it's active you can use the portal and all free content without limits. A few selected items must be purchased separately. You can pay with the M-Pesa prompt on the activation screen, or by Pay Bill 4023607 using your username as the account number.
I paid but my account isn't active yet
Prompt payments activate automatically within moments. If you paid by Pay Bill, call or SMS
0743 173 394 with your M-Pesa confirmation message and your username, and we'll activate it for you.
How do referral earnings work?
Every member has a unique referral link on their Profile page. When someone registers with your link and then buys courses, exams or books, you earn a commission under the referral programme. You can withdraw available commissions to your registered M-Pesa number.
Can I cancel my subscription?
Yes, you can cancel anytime from your subscription management page. No questions asked.
Can I become an author or editor?
Yes. Choose Author or Editor when you register. Authors publish educational content and editors help keep it accurate and high quality. Questions about roles? Pick Author / Editor Roles in the form above.
How do I request a new book?
Use the contact form with the subject
Book Request and tell us which book you'd like to see on BookPoint.
Is my reading and course progress saved?
Yes. Your progress is saved automatically, so you can pick up where you left off on any device.
Is there a mobile app?
Yes. Android users can download the BookPoint LMS app from the home page. The website also works well on any phone or tablet browser.